Privacy Policy

For clarity and transparency on how we collect and process your personal information:

We want you to be able to make well-informed decisions about how your Personal Data is collected, used, and processed. That’s why we’ve set up this website. To support this, we use a range of approaches and processes to share clear, relevant information on our handling of Personal Data.
If we think you need specific details, we’ll provide them at the appropriate time.
If you have any questions, we’re here to help and will do our best to clarify, subject to any legal restrictions. You can contact us by email at: info@forge-monholm.com

Personal Data will be used only for the purposes set out in this Policy.

We may process your Personal Data for various purposes, including providing you with access to the website and connecting you to third-party trading platforms (the 'Services'). We also use it to improve the site, safeguard our rights and interests, support the ongoing operation and delivery of the Services, comply with applicable legal or regulatory requirements, and carry out the necessary administrative and business activities to enable the provision and use of the Services.
We also process Personal Data to better understand your preferences and needs.

To access key tools that help protect your rights relating to your Personal Data:

To help you exercise your rights, we have the necessary processes and resources in place. You may contact us at any time to request access to your Personal Data. Upon request, we can correct or delete your data, restrict or stop its use for specific or general purposes, and provide a copy to you or transfer it to an authorised third party. We will make reasonable efforts to fulfil your requests.

Protect your Personal Data:

Although we cannot promise absolute security for your Personal Data, we are committed to continually applying a range of measures and safeguards to protect it.
Our Privacy and Security Policy sets out these practices in full.

1. The Scope?

This Policy sets out what Personal Data the Company collects about individuals, how we use it, when it may be shared with third parties, and the measures we take to keep it secure.
This Policy applies to information that relates to an identified or identifiable individual. An identifiable individual is someone who can be identified directly, or indirectly through a combination of information we hold or can reasonably access.
In this Policy, "processing" refers to any activity involving Personal Data, including collecting, using, managing, organising, and storing such data.
Our services are intended for general audiences and are not meant for anyone under 18 years of age. We do not knowingly collect Personal Data from anyone under 18, and we do not knowingly allow minors to use our services. If we become aware that we have collected information from a child, we will delete it as soon as reasonably practicable.

2. What Personal Data Do We Hold About You?

When you use our Services and channels, or visit our website, we collect Personal Data. In some situations, we may ask you to provide your Personal Data directly. In others, we may collect it by reviewing how you use our Services or service channels, or through information shared with us by our third-party partners.

3. You are not required to provide the company with any personal information, and you should be aware of the possible implications of choosing not to do so.

You are not required to provide us with any Personal Data. However, in some situations, choosing not to provide certain Personal Data may prevent us from providing the Services or may limit users’ access to the website.

4. What Personal Data do we collect? When you visit our website, we may collect the following personal information about you:

This covers details such as your online activity logs and traffic data (including your IP address, date and time of access, and language settings), software crash reports, the browser type, and information about the device you used. The information collected is not personal data and cannot be used to identify you.
Personal Data We receive from you: any personal data you choose to provide to Us when you connect, through Us, to a third-party online trading platform.
Personal information you provide specifically to third-party platforms to facilitate trade: this may include your full name, address, phone number, and email address.

5. Legal Basis and Purposes for Processing Personal Data

6. Disclosure of Personal Data to Third Parties

The Company may share Personal Data with third-party service providers that support our operations, such as hosting and data storage providers, as well as providers that help us analyse IP address information and user experience.
You may also request that we share specific Personal Data relating to you with third-party trading platforms. In such cases, we will disclose the Personal Data you provide to us to those third-party trading platforms. Their use of your Personal Data will be governed by their own privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may also share Personal Data with related entities or business partners. This helps us access the resources needed to enhance and improve the products and services we provide to our customers.
Where necessary to protect the rights of third parties or to safeguard assets, the Company may disclose Personal Data to regulatory bodies, local authorities, or other official agencies.
We may also share your Personal Data with potential investors or buyers, or with lenders to the Company or any other company within the group, in connection with any proposed or completed transaction (including the transfer or sale of assets of the Company or any other group company), or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other business within the group.

7. Cookies and third-party services

We may use third-party services, such as advertising partners on our website and analytics providers. These parties may also use cookies or similar technologies.
Cookies are small text files stored on your device each time you visit or access the website. They help us understand your preferences and browsing behaviour so we can enhance your user experience, remember your settings, and tailor the products and services that may be relevant to you. Cookies are also used for statistical and analytics purposes.
Some of the cookies we use are session cookies. These are temporarily stored on your device and are removed after a short period of time or when you close your browser. Other cookies are persistent cookies. Persistent cookies remain on your device for a period of time after you close your browser. They help the Website recognise you as a returning user and make it easier for you to come back to the website.

Types of Cookies:

We may use them depending on their intended purpose:

ONLINE TRACKING NOTICE
This service does not currently respond to do-not-track signals.
8. How we retain your personal data

The Company will keep your Personal Data only for as long as needed to meet the purposes set out in this Policy, or for any longer period allowed under applicable laws, regulations, policies, and relevant directions.
We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for a further 12 months.
We review the Personal Data we hold from time to time to confirm it is no longer required.

9. Transfer of personal data overseas or to an international organisation

10. Personal Data Security

We take reasonable organisational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, alteration, or unauthorised disclosure.
However, we cannot guarantee that the security of your Personal Data will always be maintained without error. To the extent permitted by applicable law, we will not be liable for any indirect, incidental, or consequential loss or damage arising from the use of, or disclosure of, Personal Data. This includes, but is not limited to, any disclosure resulting from transmission errors, unauthorised access by third parties, or other events beyond our control.
Where required by law or other obligations outside our control, we may have to disclose your Personal Data to third parties, such as public authorities. In such cases, we are not responsible for the security measures applied to your Personal Data by those third parties.
Transmission of Personal Data over the internet is not completely secure. The Company cannot guarantee the security of any Personal Data you send to us online.

11. Links to third-party websites

Links to third-party websites and applications may be available on this website. These websites and applications are not managed or overseen by the Company. We are not responsible for how these third parties collect, use, or process Personal Data. This Policy does not apply to any activity carried out on or through such third-party websites or apps.
If you choose to visit any third-party website or use any third-party app, we recommend that you review their privacy policies before proceeding. We also encourage you to consider carefully before providing them with any Personal Data.

12. Changes to this Policy

Before accessing or using any third-party websites or apps, we recommend that you review their privacy policies. You should also consider carefully before sharing any Personal Data with them.

13. Your rights in relation to your personal data

You may ask us to confirm whether we are collecting and processing your Personal Data, to correct any inaccuracies, and to delete any Personal Data that we no longer need. You may also request that we limit the ways in which your personal information is processed.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you provide to us. To exercise any of these rights, please email us at the address below.
Access rights
You may request confirmation of whether your Personal Data is being processed. Where it is, you may request access to your Personal Data.
We will provide an electronic copy of the Personal Data currently being processed. We may charge a reasonable fee for additional copies. Where you request it, the information will be provided electronically.
Your right of access must not adversely affect the rights and freedoms of others. If a request would prejudice another person’s rights and freedoms, the Company may refuse the request or limit the extent to which it can be fulfilled.
Right to rectification
You may request that inaccurate Personal Data be corrected. You may also ask for incomplete Personal Data relating to you to be completed, taking into account the purpose of the processing.
Right to Erasure
You may request deletion of your Personal Data where: (a) the Personal Data is no longer needed for the purpose for which it was collected or otherwise processed; (b) you withdraw your consent and there is no other legal basis to process the data; (c) you object to processing based on your particular situation where the processing relies on legitimate interests pursued by us or a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be deleted to comply with the Company’s legal obligations.
This right does not apply where processing is necessary (a) to comply with a legal obligation; or (b) to establish, exercise, or defend legal claims.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
Where processing is restricted, we may continue to store the Personal Data, but we will only process it with your consent or where necessary to establish, exercise, or defend legal rights, to protect the rights of another individual, or for reasons of significant public interest under applicable law.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract with you, you have the right to receive the Personal Data you have provided to the Company and to review it.
You may also request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your data portability right does not affect your right to erasure. This right also does not override the rights and freedoms of others.
Right to challenge
You may object at any time to the processing of your Personal Data where the processing is based on legitimate interests pursued by the Company or a third party, including profiling based on those legitimate interests. If we can demonstrate compelling legitimate grounds to process your Personal Data, we may continue processing unless you can show that your rights, freedoms, or interests override those grounds, or unless the objection relates to the establishment, exercise, or defence of legal rights.
Concerning direct marketing, you have the right to object at any time to the processing of your Personal Data for such purposes.
Right to refuse consent
You may withdraw your consent to our processing of your Personal Data at any time. This will not affect the legality of any processing carried out based on your consent before it was withdrawn.
You are entitled to lodge a complaint with the relevant supervisory authority.
You may also lodge a complaint with an appropriate data protection regulator in the jurisdiction where you are located, in relation to the processing of Personal Data.
Applicable laws may restrict your rights in relation to your Personal Data, as described in this section 13.
We will respond with the information you request under the rights set out in section 13 of this agreement within one month of receiving your request. Where necessary, this period may be extended by up to two months depending on the complexity of the request and the number of requests received. If we extend the time to respond, we will inform you within one month of receiving your request and explain the reasons for the extension.
Unless otherwise restricted under section 13, the information you request when exercising your rights under section 13 will be provided free of charge. However, where a request is unfounded or excessive, in particular because it is repetitive, we may charge a reasonable fee to cover administrative costs of providing the information or taking the requested action. We may also decline to act on the request.
If we have concerns about the identity of the person making the request, the Company may request additional information to verify their identity.